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Dependable Support That Keeps Equipment Performing

We ensure your machinery keeps running long after delivery. With structured after-sales support and scheduled maintenance, we help you minimize downtime, extend machine life, and avoid costly interruptions across project sites.

Maintenance & Support Services – Built Around Your Project Needs

Even the best machines require ongoing care to perform at their best. Our after-sales support isn’t just reactive, it’s designed to anticipate issues, streamline upkeep, and ensure minimal disruption to daily operations. Whether you’re managing a construction fleet, a batching plant, or mining equipment, we provide dedicated assistance through every stage of the equipment lifecycle.

Here’s what our support structure covers:

  • Scheduled Preventive Maintenance to avoid unplanned repairs
  • On-site Technical Inspections to monitor machine health regularly
  • Troubleshooting & Breakdown Response for timely fault resolution
  • Parts Replacement & Sourcing with genuine OEM components
  • Maintenance Planning Assistance based on site workload and equipment type

Our goal is to keep your machines working reliably with proactive attention and responsive service, exactly when and where you need it.

Our Service Scope – Reliable Coverage for Equipment Longevity

We support a wide range of equipment through structured service plans, technical know-how, and local team coordination. Each service is aligned to maximize machine uptime and adapt to your operational conditions.

Our Key Support Services Include:

Preventive & Periodic Maintenance

Routine checks and servicing based on operating hours and load patterns to avoid major breakdowns.

On-Site Repairs & Diagnostics

Rapid issue identification and resolution through qualified technicians deployed on-site.

OEM Spare Parts Supply

Direct sourcing of critical components to ensure compatibility and maintain machine integrity.

Service Log Tracking & Documentation

Maintaining proper service records and alerts for scheduled upkeep.

Remote Technical Assistance

For sites in remote locations, we offer guidance and troubleshooting through digital platforms to avoid unnecessary delays.

Why Choose Madhda for After-Sales Service?

We prioritize availability, responsiveness, and long-term performance over one-time fixes.

Here’s what sets our support apart:

1
Consistent Service Standards

Every service activity follows a structured protocol, ensuring reliable performance across all equipment types.

2
Locally Available Technicians

With trained teams based in Ghana and Sierra Leone, we respond quickly and understand site-specific needs.

3
Genuine Components, No Compromises

We use only original spare parts to ensure longevity and reduce repair frequency.

4
Transparent Communication

You stay informed with clear service reports, alerts, and timelines

5
Support Aligned to Your Project Phase

Whether your site is in early setup or full production, we adapt our service schedule accordingly.

Stay Up & Running – With Support You Can Rely On

Our service doesn’t stop at delivery. Talk to our support team to design a maintenance plan that protects your equipment, reduces stress, and ensures operational continuity throughout your project lifecycle.